- the need for CIOs to be willing to make strategic decisions and learn quickly from their mistakes
- the importance of data analytics
- how to manage the complexity of new partnerships, and
- the need for collaborative leadership moving forward.
The summary report is an interesting read for anyone interested in what keeps people in healthcare IT up at night. To add to my own worry about the state of healthcare I was shocked to read the following statement: “Leaders from several organizations actually pointed out that there really is no roadmap. They are trying to make decisions quickly, be nimble and move forward on a path, but not knowing necessarily if the path they are going down is the right path.”
That scares me on so many levels but ultimately, I worry that there is a lack of alignment between the elements of organizational strategy – that is, how can IT make sure that the business objectives are being met and best supported without a plan? We cannot live in wild-west where the next bad guy shows up and we simply respond afterwards by deputizing yet another Sheriff after the carnage has taken place.
In this day and age, we know how to align initiatives with strategy. We know how to monitor and measure progress. And yes, we know how to perform course correction – but only as a way to realign to our north star – not pick another star!
I would hope that more organizations can adopt a design thinking strategy like UNC Healthcare. Sign up to be part of this important initiative.