It Takes a Healthcare Analytics Team

Michelle Buchecker Healthcare Analytics, Our Thots

I am writing this from a patient’s room in ICU. I came across this interesting article on healthcare analytics https://www.healthcatalyst.com/healthcare-analytics-best-practices describing the 3 phases of data capture, provisioning, and analysis. I was always taught there were 4 phases: access, manage, analyze, and present. The article leaves out presentation, which is important to create reports and graphs in a meaningful way. What struck me …

Despite skepticism from other healthcare organizations, Geisinger’s refund system for dissatisfied patients is working!

Monica Horvath Business of Healthcare

As a patient, we have learned to be pretty tolerant of some of healthcare’s oddities in this country and admittedly have set expectations regarding customer service to be pretty low.  Minimally, one expects to not get sicker after receiving care and that the problem addressed is ‘on the mend’.   Most of us are resigned to tolerate long clinic wait …

Registries are the Latest Casualty of Data Blocking Efforts

Monica Horvath Business of Healthcare, Healthcare Analytics, Healthcare Technology

Many critical of our healthcare data infrastructure point out that ‘data blocking‘ is a barrier to interoperability.  This is where the vendor holding EHR data either directly or indirectly makes it difficult to impossible to share data.  Vendors say that purposeful data blocking is not common while others say that providers are more at fault as they don’t want to …

ThotWave Analytics Training Goes Overseas

Michelle Buchecker Analytics training, Our Thots

Recently I had the opportunity to teach some technical training classes in Asia Pacific for a Pharma client of ours. This was my first visit to the region. I love traveling and have been to 46 states, and several European countries. It was an amazing experience and I wanted to share some of my thots. Leaving on a Jet Plane After a …

Healthcare’s ‘Duh’ moment: Health systems must know their costs!

Monica Horvath Business of Healthcare

One of the things I love most about working at ThotWave is the company philosophy towards approaching a given problem in a multidisciplinary manner.  We take notice of analytics and business process approaches that worked well in other industries and think about that can improve healthcare. For that reason, I loved reading this piece from Forbes about how Vivian Lee, …

Analytics Skills: 9 Core Competencies That Count

Jennifer Smolka Our Thots

The ThotWave Healthcare Analytics Competency Model© is centered around a hub of competency-based education and personalized learning. Developed through a process of workplace analysis and expert knowledge, our analytics skills model includes nine domains of knowledge, skills, and behaviors that need to be demonstrated within a functional analytics team. Of the nine Knowledge Domains, only one is specifically related to …

Innovation at Apple

An Apple a Day Brings Innovation Your Way

Jennifer Smolka Our Thots

“ Innovation distinguishes between a leader and a follower.” ~ Steve Jobs In 1981, my dad was working for IBM, and my mom was supporting a home-bound elementary student.  The student’s parents wanted her to get a computer and chose an Apple – one for her and one for her teacher.   We had an IBM PC on one desk and …

Are Our Healthcare Data Challenges Really Unique?

Michelle Buchecker Business of Healthcare, Healthcare Analytics

One of the great things about this world is we all think that we are unique.  And as human beings, that’s generally true.  From the organizational perspective, we also tend to believe this about our data and processes, industry as a whole. This article talks about why Healthcare data is so difficult to measure because it is unique. The article then goes …